Digital Marketing Strategies and Tactics for Leaders and Learners
–watercolor by Charles Plaisted
What approach to personalization will improve your customer experience?
Which of these customer experience improvements contribute to your business goals?
How will all the effected parts of the company summon the will and resources to change?
I'm a talented writer who connects business goals with technology, to get your message across through readable and engaging content. I have expertise in personalization, customer experience, journey optimization, recommendations, and search. I also research and write articles on sustainability for my hometown newspaper, Sterling Meetinghouse News. View more posts
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